Refund policy

Return and Refund Policy for Awaken Juices

At Awaken Juices, we are committed to providing our customers with high-quality, nutritious juice blends. We understand that there may be times when you're not fully satisfied with your purchase, and we are here to help.

Returns

Due to the perishable nature of our products, all sales are final, and we do not accept returns. However, we value customer satisfaction, and if there is an issue with your order, please contact us within 48 hours of receiving your product, and we will do our best to resolve the issue.

Refunds

Refunds may be considered on a case-by-case basis in the event of:

• Damaged or spoiled products upon arrival.
• Incorrect items received.

To request a refund:

1. Contact us at info.awakenjuices@gmail.com within 48 hours of delivery.
2. Provide your order number and details of the issue, along with a photo of the product, if applicable.

If approved, refunds will be processed and credited to your original method of payment within 5-7 business days.

Exchanges

We do not offer exchanges for our juice products. If you received a damaged or incorrect product, please follow the refund process outlined above.

Cancellations

Orders can be canceled within 1 hour of purchase. After this time, we are unable to cancel your order as it will already be in preparation. To cancel your order, contact us immediately at info.awakenjuices@gmail.com

Contact Information

For any questions or concerns regarding your order, returns, or refunds, please reach out to us at info.awakenjuices@gmail.com. We are here to assist you!